Our Policies

Payment/Gratuity

  • Deposits are required for new clients at their first booking. 

  • Payment and balances are expected at the end of your service. We accept cash, credit/debit cards, apple pay, and mobile cards.  

  • Gratuity is not mandatory only appreciated. We also really appreciate your Yelp, Google, and social media reviews. And of course referrals (Receive a $5 credit per referral!).

Booking/Late/Cancellation Policy

  • It is best to create your appointment at least 72 hours ahead of time however feel free to call to see if there is availability for a same-day appointment. 

  • All new clients are required to leave a 50% deposit towards their appointment. 

  • Please call if you will be more than 5 minutes late. If you are 10 minutes or more late we have the right to shorten your service as we see fit or to consider the client a "No Show" and may not receive booked services. Deposits are not refundable in this situation.

  • Cancellations. We understand that life happens and you may have to cancel your appointment on occasion. We ask that you cancel with at least 24 hours whenever possible so that I may be able to give another client the opportunity to take the reservation.

  • No shows are very frustrating for professionals.  It means another client may not get the reservation they preferred.  After a "No Show" your future bookings will require a 50% non-refundable booking fee at the time of booking. The fee will go towards your service.

  • All cancellations within 6 hours of service and "No Shows" forfeit all booking fees, discounts, gift certificates, deals, etc. associated with the booked service.